How to spot a Phishing email | PDSC Advice Guides

A phishing or scam email will encourage the recipient to take some positive action as a consequence of its content, often to click a link, open an attachment, provide information or send money.

When there is any question regarding an email’s origin or integrity, the following checklist will remind you of what to look out for. Much of the following can also be applied to scam text messages (smishing).

Download our interactive 'How to spot a Phishing email CHECKLIST' to help your organisation stay secure.

Spelling and grammar errors

Mistakes can indicate that the email originates from outside the UK or that a translation device has been used.

Phishing emailWhat to do next:

  • Do not click on links or open attachments that are unexpected
  • Phone and speak to a known, reputable contact. Use a previously verified number, not one from the suspicious email
  • Get a second opinion from your colleagues and line manager
  • Report internally to your line manager

Visit the Action Fraud website for further advice